We take the feedback from our brokers very seriously and as a result of this we are about to launch a new version of the quote engine that will add the ability for users to add additional comments about a risk when the user hits a referral point. An example would be if the proposer needs to declare CCJ information- a specific dialogue box will open and will insist that further information is given before the quote can continue. Any additional information captured will also appear on the statement of fact.
We have also simplified the data capture of turnover and hope to make further improvements to our question sets over the next few months to improve the overall customer journey through the quote engine.
For further information contact us now