As an Underwriting agency we rely on our capacity providers to provide an effective claims service, either through a direct solution or through the use of Third Party Administrators to handle claims.
The details of the way the claims are handled through our scheme depends on the cover as highlighted below:
Professional Indemnity Claims
The Argo Syndicate has appointed the following Third Party Claims Administrators to handle professional indemnity claims on our scheme:
Beale and Company Solicitors LLP
Capital House
85 King William Street
London
EC4N 7BL
What to expect from Beale and Company Solicitors LLP
• Acknowledgement of claim within 24 hours complete with details of the office and Claims Adjuster assigned at Beale and Company Solicitors LLP to handle the claim.
• Unless urgent all correspondence and updates will be responded to within 5 working days.
• The originating broker will be advised within 24 hours of any notifications of claims and also of any significant developments.
• Declinatures will be discussed in advance with originating broker prior to being communicated to the insured.
Liability Claims
Aviva Insurance Limited has it’s own claims department and does not use Third Party Administrators. If they need to appoint a loss adjuster it would be from their approved panel.
Contract Works, Contractor’s Plant and Equipment, and Excess of Loss
Allied World has it’s own claims department and does not use Third Party Administrators. If they need to appoint a loss adjuster it would be from their approved panel.
For more information on the Claims handling process, speak to our team at 01270 758095.
Our teams are structured to deliver business insurance broker solutions that add value to our clients.
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